She has a purple hat with a blue flower on it. She has gray hair covering her eyes and a long, pointed nose. She wore a pink cardigan with a white shirt and pink bow. She also had a blue skirt, purple tights and pink shoes. She carried a yellow umbrella.
At the start of Eternal Diva, Professor Layton gathered with Scotland Yard on Tower Bridge related to the mystery of who silenced Big Ben. Layton turns to the Old Woman, saying that it is she who silenced the bell. The woman turns out to be Don Paolo in disguise. He takes off the mask and throws it before grabbing his umbrella and jumping of the bridge.